Fine work but sketchy pricing. Did the job correctly on two occasions. Polite and seemingly helpful, I really love their visual maintainence messages they send out. Unfortunately, I was being upsold on some items that didn't need maintainence, and they were going to charge me more than double the average market price. The guy at the desk who upsells is not a mechanic and is unable to explain why I needed transmission and brake flushes. The real answer is: I did not need one, and certainly not for twice what my dealership would charge. Will no longer be coming here for this reason. Edit: Checked my report, it was the transmission fluid. To clarify, I asked why they need to flush the fluid (Contamination? Water?). No, it was just brown. Not a good reason for an expensive flush.
Dear Carl, We appreciate your feedback, and we apologize for any communication lapses on our part. Our commitment to accurate inspections and honest recommendations remains steadfast. We tested your brake fluid and confirmed it didn't require servicing, as indicated in the link we provided. Your input helps us improve, and we hope to better serve you in the future.
- York Auto Care